TERMS OF USE
Acorre Global Terms of Use 1. The Platform. 2. Use of the Platform. 3. Fees, Billing, Invoicing, and Payment; Cancellation. 4. Contests and Promotional Codes. 5. Public Areas. 6. Deactivation and Suspension. 7. Termination. 8. User Generated Content; Feedback. 9. Intellectual Property Rights. 10. Links to Third-Party Websites. 11. Copyright Complaints and Copyright Agent. 12. Disclaimer of Warranties. 13. Limitation of Liability. 14. Indemnification. 15. Dispute Resolution. 16. Third-Party Services 17. Changes to the Agreement and the Platform. 18. No Rights of Third Parties. 19. Notices and Consent to Receive Notices Electronically. 20. Consent to Electronic Signatures. 21. Governing Law. 22. Notices. 23. General Provisions. 24. Jurisdiction-specific Provisions, including Dispute Resolution. 25. Acknowledgement and Consent.
These Acorre Global Terms of Use (the “Terms of Use” or the “Terms ”) constitute a legally binding agreement between the User (defined below) of the Platform(defined below) (“you” or “your”) and Acorre, Inc. (together with its Affiliates(defined below), “Acorre”, “we”,“us”or“our”) governing your use of Acorre’s websites (www.acorre.io) (together, the “Sites”), and related services, information and communications (collectively referred to herein as the“ Platform” or the “Acorre Platform”). The use of all personal data you submit to the Platform or which we collect about you is governed by our Global Privacy Policy (“Privacy Policy”).
BY ACKNOWLEDGING THE TERMS OF USE AND/OR ACCESSING AND USING THEPLATFORM, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOU HAVE READ AND UNDERSTAND AND AGREE TO BE BOUND BY (WITHOUT LIMITATION ORQUALIFICATION), THE AGREEMENT (INCLUDING, ALL TERMS INCORPORATED HEREINBY REFERENCE).
IF YOU DO NOT AGREE TO BE BOUND BY THE AGREEMENT AND ABIDE BY ITS TERMS, YOU MAY NOT ACCESS OR USE THE PLATFORM.
1. The Platform.
A. Online Marketplace. The Platform is an online web-based multi-vendor marketplace that enables connections between Community Users, Merchants, and Partners in relation to products and/or services.
“User(s)” refers collectively to Community Users, Merchants and Partners.
“Community User(s)” are individuals and/or businesses that browse, search for, and purchase products and/or services through the Platform. “Merchant(s)” are independent individuals or businesses that list, offer, and sell products and/or services to Community Users through the Platform. Merchants operate as independent business entities, offering products and/or services under their own name or business name (and not under Acorre’s name), and are solely responsible for their listings, pricing, fulfilment, delivery, warranties, and compliance with applicable laws and regulations.
“Partner(s)” are individuals or service providers who work for, provide services to, or are otherwise connected with a Merchant in relation to the Merchant’s products and/or services. Partners may be invited by a Merchant to join the Platform and may, where supported, accept and manage work, bookings, appointments, or other activities on behalf of or in connection with the Merchant.
Partners operate independently from Acorre. Acorre does not employ, supervise, or determine the employment, contractor, agency, or other legal relationship between a Partner and a Merchant. The Merchant and Partner are solely responsible for their respective obligations, including applicable employment, contractor, professional, licensing, tax, insurance, and regulatory requirements.
Partners are responsible for providing services in accordance with the requirements agreed with the relevant Merchant and must only accept or perform work for which they are appropriately qualified, authorised, and legally permitted to provide.
Merchants independently determine the prices, availability, and terms of sale for their products and/or services, subject to the Platform’s policies and applicable fees. Except as expressly stated, Acorre does not set prices, manufacture, store, inspect, or deliver products, and does not provide services on behalf of Merchants or Partners.
A Merchant is responsible for its relationship with its Partners, including ensuring that any Partner it engages or authorises to provide products or services on its behalf satisfies applicable employment, contractor, tax, licensing, insurance, professional and regulatory requirements.
Merchants are free to (a) maintain their own customer base outside the Platform; (b) offer their products and/or services through other platforms or channels, including competing platforms; and (c) accept or reject orders in accordance with Platform rules and applicable law.
Merchants act as independent contractors and merchants in relation to Community Users. Accordingly, any contract for the sale of products and/or services is entered into directly between the Community User and the Merchant. Acorre is not a party to such transactions and does not assume responsibility for the performance, quality, safety, legality, or suitability of any products or services offered by Merchants.
Any working or service arrangement between a Merchant and a Partner is between those parties. Acorre is not a party to that arrangement and does not guarantee the availability, quality, performance, qualifications, or suitability of any Partner.
Any reference on the Platform to a Merchant or Partner being “verified,” “licensed,” “certified,” “trusted,” “recommended,” “top-rated,” “featured,” “preferred,” “elite,” “great value,” “background checked,” “vetted,” or similar designations (collectively, “Platform Indicators”) indicates only that the relevant Merchant or Partner has completed certain account registration steps, provided information to the Platform, or met specific criteria established by Acorre from time to time.
Such Platform Indicators do not, and shall not be deemed to, constitute an endorsement, certification, warranty, or guarantee by Acorre regarding any Merchant’s or Partner’s identity, qualifications, skills, licensing status, insurance coverage, compliance with laws, reliability, safety, or suitability.
Platform Indicators are provided solely for informational purposes to assist Community Users in evaluating Merchants and Partners and making their own independent decisions regarding whether to purchase, book, engage, or otherwise interact with them through the Platform.
Notwithstanding any ranking, recommendation, badge, filter, or other feature of the Platform (including those generated or assisted by automated systems or artificial intelligence), Community Users remain solely responsible for determining the suitability of any product or service and for selecting, approving, or contracting with a Merchant. Where a Partner is involved in providing a service, Community Users should also consider the relevant information made available about the Partner. Community Users are encouraged to conduct their own due diligence, including verifying licences, credentials, certifications, and compliance with applicable laws, before completing any transaction or engaging with a Merchant or Partner.
B. Acorre’s Role. The Platform is a technology platform that enables Community Users, Merchant, and Partners to connect and interact. Acorre provides the technology and marketplace infrastructure that facilitates these interactions and transactions.
Acorre is not an employment agency, labour provider, recruitment service, Merchant, service provider, or employer of any User. Except where expressly stated otherwise, Users are not employees, legal partners, representatives, agents, joint venturers, or franchisees of Acorre.
Merchant are independent businesses or individuals that list, offer, and sell products and/or services to Community Users through the Platform. Merchants are solely responsible for their products and/or services, including their listings, pricing, availability, fulfilment, delivery where applicable, warranties, customer service, and compliance with applicable laws and regulations.
Partners are individuals or service providers who work for, provide services to, or are otherwise connected with a Merchant. Partners may join the Platform by accepting an invitation from a Merchant and, where supported, may view and accept available work, bookings, or appointments, manage their activities, and communicate with Merchants and customers.
Acorre does not employ, engage, supervise, direct, or control Partners or determine whether a Partner is an employee, independent contractor, agent, or other type of worker of a Merchant. The legal and commercial relationship between a Merchant and a Partner is solely between those parties, and they are responsible for their respective obligations, including applicable employment, contractor, tax, licensing, insurance, professional, and regulatory requirements.
Users acknowledge and agree that Acorre does not: (a) sell products or perform services on behalf of Merchants or Partners, nor employ or engage individuals to provide such products or services; (b) supervise, direct, or control Merchants’ or Partners’ business operations, service performance, work locations, working hours, methods of operation, or manner of providing services; (c) provide tools, materials, equipment, inventory, supplies, or operating expenses to Merchants or Partners, except for technology and functionality made available through the Platform; or (d) guarantee that any Merchant or Partner will receive, accept, or complete any particular number of orders, bookings, appointments, jobs, customers, or other opportunities.
Acorre does not control, and shall not be responsible or liable for, the quality, safety, legality, timing, delivery, fulfilment, performance, or suitability of any product or service offered or provided by Merchants or Partners, or for the acts or omissions of any User, except to the extent that such responsibility or liability cannot lawfully be excluded under applicable law.
Acorre likewise makes no representation or guarantee regarding the integrity, reliability, competence, qualifications, licensing, insurance, communications, ratings, reviews, or feedback of any Merchant or Partner. Any verification, certification, recommendation, ranking, badge, or other Platform Indicator provided by Acorre is for informational purposes only and does not constitute an endorsement, warranty, or guarantee.
Any agreement for the sale of products or provision of services is generally formed between the Community User and the Merchant. Any employment, contractor, service, or other working arrangement between a Merchant and Partner is formed between those parties. Neither arrangement, by itself, creates an employment, agency, partnership, joint venture, or other legal relationship between Acorre and any Community User, Merchant, Partner, or other User.
Users have no authority to act on behalf of, represent, or bind Acorre in any manner and may not make any representations, warranties, or commitments on Acorre’s behalf. Merchants and Partners may not represent that they have authority to modify Acorre’s Platform fees, commissions, charges, policies, or other terms.
C. License Grant Subject to your compliance with this Agreement (including, without limitation, these Terms and the Acorre Acceptable Use Policy), Acorre grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable licence to: (a) access and use the Platform in the locations and territories where the Platform is made available; (b) access, view, and use the content, information, data, and materials made available on or through the Platform; and (c) use the features and functionality made available through the Platform solely for your personal, internal business, or other authorised purposes, as applicable to your role and use of the Platform,
in each case solely for the intended purposes of the Platform and in accordance with these Terms and applicable law.
Acceptable Use All Users are subject to, and agree to comply with, the Acorre Acceptable Use Policy when accessing or using the Platform. Except as expressly permitted by Acorre in writing, Users may not copy, reproduce, download, distribute, transmit, display, perform, modify, adapt, create derivative works from, reverse engineer, decompile, disassemble, scrape, reconfigure, or otherwise exploit the Platform or any portion thereof, whether in whole or in part.
Reservation of Rights All rights not expressly granted to you under this Agreement are reserved by Acorre and its licensors. No license or rights are granted by implication, estoppel, or otherwise.
D. User Representations and Warranties By accessing or using the Platform, you represent and warrant that you: (a) Agreement Compliance Will comply fully with this Agreement, including these Terms, the Acorre Acceptable Use Policy, and any other supplemental or platform-specific terms that may apply to your use of the Platform. (b) Legal Capacity Are at least the legally required age in the jurisdiction in which you reside and have the legal capacity to enter into binding contracts. (c) Authority Have the right, authority, and capacity to enter into this Agreement, including, where applicable, the authority to act on behalf of and bind any business, organization, or legal entity you represent. (d) Permitted Use and Location Will access and use the Platform only in jurisdictions where the Platform is lawfully available and in accordance with applicable laws and regulations. (e) Respect for Rights and Privacy Will respect the privacy, property, data protection, and other legal rights of Acorre and other Users, and will not record, capture, store, or transmit any audio, video, images, or other content involving another User or the Platform without obtaining all required consents and permissions under applicable law. (f) Professional Conduct Will act in a professional, lawful, and responsible manner in all interactions with other Users, including communicating clearly and promptly through Platform-provided communication channels and honoring commitments made through the Platform. (g) Payments Through Approved Providers Only Will use only the payment methods and third-party payment service providers authorized or supported by the Platform to make or receive payments in connection with transactions conducted through the Platform, and will not circumvent, bypass, or attempt to avoid Platform fees. (h) Accurate Identity Information Will provide and maintain accurate, current, and complete information in your user profile, including your legal name and/or registered business name (as reflected in official identification or registration documents) and, where required, a truthful and current profile image. (i) Legal and Regulatory Compliance Will comply with all applicable local, state, provincial, national, and international laws, regulations, and industry standards in connection with your use of the Platform, including those relating to consumer protection, product safety, licensing, taxation, data protection, and advertising. (j) Prohibited Goods and Services Will not use the Platform to offer, sell, purchase, promote, or facilitate any prohibited, restricted, or illegal goods or services, including controlled substances, illegal products, or any items or activities prohibited by the Platform’s policies or applicable law. (k) On-Platform Communications Will ensure that all material communications relating to listings, transactions, pricing, fulfillment, delivery, refunds, disputes, or other transaction-related matters remain within the Platform’s communication tools before, during, and after any transaction, unless otherwise permitted by Acorre in writing.
E. Additional Merchant Representations and Warranties If you are a Merchant, you further represent and warrant that, in your access to and use of the Platform, you: (a) Independent Business Status Are operating as a sole proprietor, partnership, limited liability company, corporation, or other legally recognized business entity when using the Platform, and not as an employee, agent, or representative of Acorre. (b) Independently Established Business Are customarily engaged in an independently established business of the same nature as the products and/or services you offer through the Platform, and maintain the ability to operate your business independently of the Platform, including the freedom to serve customers through other channels. (c) Right to Operate Have the unrestricted legal right to conduct business, sell products, and/or provide services in the jurisdictions in which you operate or fulfill orders. (d) Licenses, Permits, and Registrations Have obtained and will maintain, at your own expense, all licenses, permits, approvals, registrations, and certifications required by applicable laws and regulations in connection with your business and the products or services you offer, including (where applicable) business registration, tax registration, professional licenses, and regulatory approvals. (e) Insurance Have and will maintain, at your own expense, any insurance coverage required by law or reasonably necessary to operate your business and offer your products or services, including product liability, professional liability, or other applicable insurance. (f) Quality, Accuracy, and Performance Will offer only products or services for which you have the necessary rights, expertise, and capability to provide; will ensure that all listings, descriptions, pricing, and representations are accurate and not misleading; and will fulfill orders or perform services in a professional, lawful, and commercially reasonable manner. (g) Timely Communication and Fulfillment Will respond promptly to Community User inquiries and orders through the Platform, perform fulfillment, delivery, or service provision as agreed with Community Users, and comply with the Platform’s policies relating to order handling, cancellations, refunds, and disputes. (h) Safety and Compliance Will conduct your business activities in a safe and responsible manner and comply with all applicable health, safety, consumer protection, and product safety laws and standards. (i) Disclosure of Material Risks Will promptly notify Acorre in writing if you become subject to any material legal, regulatory, or criminal matter that could reasonably affect your ability to lawfully operate your business or perform your obligations to Community Users, except for minor offenses that are not relevant to business operations.
2. Use of the Platform. A. Registration. You must register and create an account to access and use the Platform, providing only correct and accurate information (such as, without limitation, your name, business name, mailing address, email address, and/or telephone number). You agree to immediately notify Acorre (at Acorre.merchant.com) of any changes to your account information. Failure to provide and maintain updated and accurate information may result in your inability to use the Platform and/or Acorre’s termination of this Agreement with you. Acorre may restrict anyone from completing registration if Acorre determines such person may threaten the safety and integrity of the Platform, or if such restriction is necessary to address any other reasonable business concern.
B. Account Security. You are fully and solely responsible for (a) maintaining the confidentiality of any log-in, password, and account number provided by or given to you to access the Platform; and(b) all activities that occur under your password or account, even if not authorized by you. Acorre has no control over any User’s account. You agree to notify Acorre immediately if you suspect any unauthorized party may be using your Platform password or account or any other breach of security.
C. Merchant and Partner Onboarding
(a) Verification and Screening To the extent permitted by applicable law, Merchants and Partners may be subject to a review and onboarding process before registration on, and periodically during their use of, the Platform. Such process may include, without limitation, identity verification, business verification, sanctions screening, payment account verification, professional or qualification verification, and other checks required for compliance, risk management, fraud prevention, safety, or payment processing purposes (collectively, “Verification Checks”). Verification Checks may be conducted directly by Acorre or through third-party service providers.
Where required by applicable law, Acorre’s policies, or Acorre’s payment service providers, Merchants and Partners agree to undergo applicable Verification Checks and provide accurate, complete, and up-to-date information and supporting documentation reasonably required for such checks.
Acorre may approve, reject, restrict, suspend, or require additional information from a Merchant or Partner based on the results of Verification Checks or other legitimate compliance, safety, security, or operational considerations.
Acorre does not guarantee, and to the extent permitted by applicable law disclaims responsibility for, the accuracy, completeness, or reliability of information obtained from Merchants, Partners, or third-party verification providers. Verification Checks are conducted for Platform compliance, risk management, fraud prevention, safety, and operational purposes and do not constitute an endorsement, certification, warranty, or guarantee by Acorre of any Merchant or Partner.
Completion of a Verification Check or the display of a verification badge or other Platform Indicator does not mean that Acorre has independently verified every representation, qualification, licence, certification, insurance policy, product, service, or other information relating to a Merchant or Partner.
(b) Professional Licensing and Regulatory Compliance Merchants and Partners are solely responsible for determining and ensuring that they hold and maintain all licences, permits, registrations, certifications, professional qualifications, approvals, insurance, and other authorisations required under applicable laws to lawfully offer, sell, or provide their products and/or services through the Platform.
Merchants are responsible for ensuring that their products and services, business activities, employees, contractors, Partners, and other personnel comply with all applicable legal, regulatory, professional, safety, consumer protection, and licensing requirements.
Partners are responsible for ensuring that they are appropriately qualified, licensed, certified, authorised, and insured, where applicable, to perform the work, services, bookings, or appointments they accept or undertake through or in connection with the Platform.
Acorre does not guarantee that any Merchant or Partner has obtained or maintained all licences, qualifications, certifications, insurance, permits, registrations, or approvals required for their particular products, services, or activities. Where Acorre performs a particular verification, that verification is limited to the information or criteria specified by Acorre and does not constitute a general certification of the Merchant or Partner.
Merchants and Partners must promptly notify Acorre if any information, licence, certification, registration, approval, or other requirement previously provided to Acorre becomes inaccurate, invalid, suspended, revoked, or otherwise no longer applicable.
Any information, badges, rankings, recommendations, or other indicators displayed on the Platform, including those generated or assisted by automated systems or artificial intelligence, are provided for informational and discovery purposes only and do not constitute an endorsement, certification, warranty, or guarantee by Acorre of any Merchant’s or Partner’s identity, qualifications, licensing status, insurance coverage, competence, conduct, compliance with applicable laws, or suitability.
Community Users should review the information made available through the Platform and exercise their own judgment when selecting a Merchant, product, service, or Partner. However, nothing in these Terms makes a Community User responsible for independently verifying matters that are the legal responsibility of a Merchant or Partner.
D. Transaction Agreement Formation of Transactions The Platform enables Users to list, discover, offer, purchase, and sell products and/or services. After identifying and selecting a Merchant, a Community User and the Merchant may communicate through the Platform’s messaging or chat features (the “Platform Messaging”) to discuss the scope, specifications, pricing, delivery or performance schedule, and other relevant details of a proposed transaction, including any risks, requirements, or conditions that may affect fulfillment or performance.
When a Community User places an order, booking, or purchase through the Platform and such order is accepted or confirmed by the Merchant in accordance with the Platform’s processes, a legally binding agreement is formed directly between the Community User and the Merchant for the applicable product or service (the “Transaction Agreement”). The Transaction Agreement consists of the listing details, pricing, applicable policies, any additional terms expressly agreed between the Community User and Merchant through Platform Messaging, and this Agreement, to the extent applicable.
Community Users and Merchants each agree to comply with the Transaction Agreement and this Agreement throughout the offer, acceptance, fulfillment, delivery, performance, and completion of the transaction.
Merchants enter into Transaction Agreements in the course of operating their independent businesses and exercise their own business judgment in accepting orders and fulfilling transactions, acknowledging that they bear the risk of profit or loss arising from such transactions.
Acorre is not a party to any Transaction Agreement and does not assume any responsibility or liability arising from or related to any Transaction Agreement. The formation, performance, or completion of a Transaction Agreement shall not, under any circumstances, create any responsibility, liability, agency, partnership, or employment relationship involving Acorre.
E. Other Parties
(a) Merchant Personnel and Subcontractors
Where permitted by the Platform and, where applicable, disclosed to and approved by the Community User through the Platform’s messaging or order details, a Merchant may engage employees, assistants, subcontractors, agents, or other personnel (collectively, “Merchant Personnel”) to fulfill all or any portion of an order or service. The Merchant remains fully and solely responsible for the acts and omissions of all Merchant Personnel engaged in connection with transactions on the Platform, as if such acts or omissions were the Merchant’s own. Without limiting the foregoing, the Merchant is solely responsible for: (i) the lawful payment of all compensation, wages, fees, benefits, and expenses owed to Merchant Personnel; (ii) all required and applicable tax reporting, withholding, social security contributions, insurance, and other statutory obligations in respect of Merchant Personnel; and (iii) ensuring that any Merchant Personnel engaged comply with this Agreement and all applicable laws and regulations. Nothing in this Agreement shall be deemed to create any employment, agency, partnership, or joint venture relationship between Acorre and any Merchant Personnel.
(b) Community User Agents A Community User may authorize another individual or entity to place orders, make bookings, communicate with Merchants, accept delivery, or otherwise act on the Community User’s behalf in connection with a transaction on the Platform (each, a “Community User Agent”). By granting such authorization, the Community User appoints the Community User Agent as the Community User’s agent for the applicable transaction and is deemed to have granted the Community User Agent full authority to act on the Community User’s behalf with respect to that transaction.
A Community User Agent may provide instructions, approvals, or directions to a Merchant relating to an order or service, and the Merchant may rely on and act upon such instructions as if they were given directly by the Community User. The Community User remains fully and solely responsible for the acts and omissions of any Community User Agent, including any instructions, approvals, or representations made by the Community User Agent in connection with a transaction.
3. Fees, Billing, Invoicing, Payment, and Cancellation
The terms governing fees, commissions, service fees, application fees, invoicing, payments, payouts, refunds, chargebacks, and cancellations (including amounts payable by Community Users and amounts payable to or withheld from Merchants) are set out in the Fees, Payments, and Cancellation Supplemental Terms, which apply to and form part of your access to and use of the Platform.
All payments relating to transactions conducted through the Platform, and any other amounts owed by Users in connection with the Platform, are subject to the applicable Supplemental Terms and must be processed through the payment methods and third-party payment service providers authorized by Acorre.
Unless otherwise expressly stated in this Agreement or the applicable Supplemental Terms, all fees, commissions, service fees, and other charges payable to Acorre are non-refundable.
4. Contests and Promotional Codes
Acorre may, from time to time and in its sole discretion, offer promotional codes, discounts, credits, referral incentives, campaigns, or contests (collectively, “Promotions”) to Users. Participation in any Promotion is optional and subject to the specific terms, conditions, eligibility requirements, usage restrictions, expiration dates, and limitations disclosed in connection with that Promotion.
Acorre reserves the right, at any time and without prior notice, to implement, modify, suspend, or discontinue any Promotion, in whole or in part, including changing eligibility criteria, benefits, or availability, to the extent permitted by applicable law.
Promotions have no cash value unless expressly stated otherwise and may not be transferred, exchanged, or redeemed for cash or other value except as expressly permitted by Acorre. Promotions may be subject to additional restrictions imposed by Merchants or third-party payment service providers.
To the maximum extent permitted by applicable law, Acorre and its affiliates shall not be responsible or liable for any loss, damage, or claim arising out of or in connection with any Promotion, except as expressly required by law. Any liability relating to Promotions shall be subject to the limitations of liability set out in this Agreement.
5. Public Areas
The Platform may include user profiles, reviews, ratings, listings, discussion boards, messaging systems, chat features, comment sections, forums, communities, blogs, or other interactive or communication features (collectively, “Public Areas”) that allow Users to communicate with other Users or to share content.
Users may use Public Areas solely to post, send, or receive content that is relevant, lawful, and appropriate to the purpose of the applicable Public Area and in compliance with this Agreement and the Acceptable Use Policy.
Users acknowledge and agree that content submitted to Public Areas may be publicly visible and that their name, username, profile information, or other identifying details may be displayed in connection with such content. Users are solely responsible for any content they post or disclose in Public Areas.
Acorre does not endorse, verify, or assume responsibility for any content posted by Users in Public Areas and shall not be responsible or liable for the accuracy, legality, or consequences of any information, opinions, or materials posted or disclosed by Users. Any reliance on content in Public Areas is at the User’s own risk.
6. Account Suspension and Deactivation
In the event of an actual or suspected breach of this Agreement (including, without limitation, misuse of the Platform, abuse, fraud, circumvention of fees, violation of payment service provider requirements, interference with Platform operations, or unlawful activity), Acorre may, in its sole discretion and to the extent permitted by applicable law: (a) temporarily suspend your access to or use of the Platform pending investigation; (b) restrict, limit, or condition your access to certain features or functionalities of the Platform; and/or (c) deactivate or terminate your account upon confirmation of a breach. Where required by applicable law, Acorre will provide written notice of its determination and the reasons for such action. Nothing in this section limits Acorre’s right to take immediate action without prior notice where necessary to prevent fraud, harm, legal exposure, or security risks.
Appeal Process If you wish to appeal a suspension, restriction, or deactivation decision made by Acorre, you may submit a written appeal within fourteen (14) days of receipt of the relevant notice, stating the grounds for your appeal and providing any supporting information reasonably requested by Acorre. Acorre will review appeals in accordance with its internal procedures and applicable law. Account Re-Registration Prohibited If your account is suspended, restricted, or deactivated under this section, you may not register, create, or access a new account under a different name, username, identity, business name, email address, payment method, or contact details, whether directly or indirectly, or on behalf of any third party, without Acorre’s prior written consent.
7. Termination
You may terminate this Agreement at any time by ceasing all access to and use of the Platform and deactivating your account in accordance with the Platform’s procedures. Termination does not relieve you of any obligations incurred prior to the effective date of termination.
Acorre may suspend, restrict, or terminate this Agreement and your access to the Platform at any time, in accordance with the Account Suspension and Deactivation section, if you breach this Agreement, violate applicable laws, fail to comply with payment service provider requirements, or engage in conduct that presents legal, regulatory, security, or reputational risk to the Platform.
Upon suspension, restriction, or termination of your access to the Platform, this Agreement shall continue to apply to the extent necessary to enforce accrued rights, obligations, liabilities, dispute resolution, payment settlements, chargebacks, refunds, indemnities, and limitations of liability.
Acorre reserves the right to pursue any remedies available at law or in equity in connection with any breach of this Agreement.
8. User Generated Content; Feedback.
A. User Generated Content
Definition “User Generated Content” means any information, content, data, or materials of any kind (including text, images, photographs, videos, audio recordings, reviews, ratings, listings, messages, chat content, files, or other materials) that you submit, upload, publish, transmit, or otherwise make available to Acorre, its affiliates, service providers, or other Users in connection with your registration for or use of the Platform, including content shared in Public Areas.
No Endorsement or Verification User Generated Content reflects the views of the User who submitted it and does not represent the opinions of Acorre. Acorre does not verify, approve, or endorse any User Generated Content. You acknowledge and agree that Acorre: (a) does not create, develop, or control User Generated Content; (b) is not responsible or liable for any User Generated Content, including its accuracy, legality, or any results obtained from reliance on it; (c) may, but is not obligated to, monitor, review, or moderate User Generated Content; and (d) reserves the right, in its sole discretion, to restrict, remove, disable access to, or take other action in respect of any User Generated Content that violates this Agreement or applicable law.
User Responsibility You remain solely responsible and liable for all User Generated Content you submit and for the consequences of posting or publishing such content.
License Grant To the maximum extent permitted by applicable law, you grant Acorre and its affiliates a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, fully paid, transferable, and sublicensable (through multiple tiers) license to use, host, store, reproduce, modify, adapt, translate, publish, distribute, publicly perform, publicly display, create derivative works from, and otherwise exploit your User Generated Content, in whole or in part, in any media or technology now known or later developed, for purposes including but not limited to operating, improving, promoting, marketing, and providing the Platform.
This license includes the right to use your name, username, profile information, image, likeness, voice, and other identifying elements associated with your User Generated Content, solely in connection with your use of the Platform and related promotional or operational activities.
Representations and Warranties You represent and warrant that: (a) you own or have all necessary rights, licenses, consents, and authority to submit the User Generated Content and grant the rights described above; and (b) your User Generated Content does not and will not: 1. be false, inaccurate, misleading, or deceptive; 2. be fraudulent or involve illegal, counterfeit, or stolen goods or services; 3. infringe or violate any third party’s intellectual property rights, privacy rights, data protection rights, publicity or personality rights; 4. violate any applicable law, regulation, code, or industry standard (including those relating to consumer protection, unfair competition, advertising, export control, privacy, or anti-discrimination); 5. be defamatory, libellous, threatening, abusive, harassing, or malicious; 6. be obscene, pornographic, or harmful to minors; 7. contain malware, viruses, worms, trojans, scripts, or other harmful code; 8. falsely claim or imply that you are employed by, affiliated with, endorsed by, or acting on behalf of Acorre; or 9. create legal, regulatory, or reputational risk or liability for Acorre or cause Acorre to lose services from its payment processors, hosting providers, or other partners.
Waiver and Release To the extent permitted by applicable law, you waive any moral rights or similar rights you may have in your User Generated Content and agree not to assert such rights against Acorre.
You release and agree to indemnify and hold harmless Acorre, its affiliates, directors, officers, employees, and agents from and against any claims, losses, damages, liabilities, costs, or expenses arising out of or relating to: (a) your User Generated Content; (b) Acorre’s use of such content as permitted under this Agreement; or (c) your breach of the representations and warranties in this section.
Disclosure and Takedown Acorre may disclose the identity of a User to third parties who reasonably claim that User Generated Content infringes their rights, where required by law or reasonably necessary to resolve a dispute.
If you believe that any User Generated Content is unlawful, infringes rights, promotes violence, hatred, or involves child exploitation, you should notify Acorre promptly through the contact method specified on the Platform.
B. Feedback (Reviews and Ratings) The Platform may host user-generated reviews, ratings, comments, or other evaluative content relating to Merchants, products, or services (collectively, “Feedback”), which enables Users to share and read opinions based on their individual experiences.
Feedback represents the personal views and opinions of the User who submitted it. Feedback does not represent the views of Acorre and has not been verified, reviewed, endorsed, or approved by Acorre. Acorre does not evaluate, certify, or guarantee Merchants, products, or services based on Feedback.
Acorre may, but is not obligated to, monitor, investigate, moderate, modify, restrict, or remove any Feedback in its sole discretion, including where such Feedback is alleged to violate this Agreement, the Acceptable Use Policy, the Ratings and Reviews Guidelines, or applicable law.
Users may request review or removal of Feedback that they reasonably believe violates this Agreement or the applicable Ratings and Reviews Guidelines by contacting Acorre through the support channels specified on the Platform. Acorre does not guarantee removal and retains sole discretion in determining whether any Feedback should be removed or restricted, subject to applicable law.
9. Intellectual Property Rights
The Platform, and all components, features, and content made available on or through the Platform (including all trademarks, service marks, logos, branding, and trade names (collectively, the “Marks”), and all text, graphics, data, databases, editorial content, software, source and object code, algorithms, models, interfaces, designs, layouts, look and feel, photographs, audio, video, animations, tools, workflows, and other materials, together with the compilation, coordination, selection, arrangement, and enhancement thereof, and all associated intellectual property rights (collectively, “Proprietary Materials”)), are owned by or licensed to Acorre, excluding User Generated Content and third-party content made available on or via the Platform.
Proprietary Materials are protected by applicable Hong Kong and international laws, including copyright, trademark, patent, trade secret, and other intellectual property laws. Except as expressly permitted under this Agreement, no rights or licenses are granted to Users in respect of the Proprietary Materials, and any use, reproduction, modification, distribution, transmission, reverse engineering, scraping, or exploitation of Proprietary Materials is strictly prohibited without Acorre’s prior written consent.
Trademarks The Marks are owned exclusively by Acorre or its licensors. Users may not use, copy, reproduce, display, distribute, modify, or otherwise exploit the Marks without Acorre’s prior written consent. Merchants and Users are expressly prohibited from using the Marks in any manner that implies endorsement, affiliation, sponsorship, or partnership with Acorre.
Any other trademarks, service marks, logos, trade names, or branding appearing on the Platform are the property of their respective owners and may not be used without the prior written consent of such owners.
Reservation of Rights All rights not expressly granted under this Agreement are reserved by Acorre and its licensors. Nothing in this Agreement shall be construed as granting, by implication or otherwise, any ownership interest or license in Acorre’s Proprietary Materials or Marks.
10. Links to Third-Party Websites
The Platform may contain links to third-party websites, applications, services, or resources (including hyperlinks, framed content, embedded content, advertisements, banners, or promotional materials) that are owned, operated, or maintained by third parties over whom Acorre has no control.
Such links are provided solely for convenience and informational purposes and do not constitute any endorsement, approval, warranty, guarantee, or representation by Acorre regarding such third-party websites, their content, products, services, operators, or practices, nor any association with them.
You acknowledge and agree that Acorre is not responsible for evaluating the accuracy, legality, safety, or usefulness of any content, products, or services made available on or through third-party websites. Your access to and use of any third-party website is at your own risk and is governed solely by the applicable terms of use and privacy policies of such third parties.
Acorre has no obligation to monitor, review, screen, restrict, or remove links to third-party websites, but reserves the right to do so at its sole discretion. To the maximum extent permitted by applicable law, Acorre expressly disclaims any responsibility or liability arising out of or relating to: (a) your access to or use of any third-party website or resource; (b) any products, services, content, or advertisements offered or made available by third parties; or (c) any transaction, communication, or dispute between you and any third-party provider.
Acorre is not a party to, and shall have no responsibility or liability for, any agreement, transaction, or relationship between you and any third-party provider.
11. Copyright Complaints and Intellectual Property Infringement
Acorre respects the intellectual property rights of others and expects Users to do the same. If you believe, in good faith, that any content made available on or in connection with the Platform infringes your copyright or other intellectual property rights, you may submit a written notice of infringement to Acorre using the contact details specified on the Platform.
To enable Acorre to process your complaint efficiently, your notice should include the following information: (a) Identification of the protected work A description of the copyrighted work or other intellectual property that you claim has been infringed.
(b) Identification of the allegedly infringing material Sufficient information to allow Acorre to locate the material on the Platform, including the relevant URL or other specific location, and an explanation of why you believe the material infringes your rights.
(c) Your contact information Your full name, address, telephone number, and email address.
(d) Good faith statement A statement that you have a good faith belief that the disputed use is not authorized by the rights owner, its agent, or applicable law.
(e) Accuracy and authority statement A statement confirming that the information in your notice is accurate and that you are the rights owner or are authorized to act on behalf of the rights owner.
(f) Signature Your electronic or physical signature.
Review and Action Upon receipt of a valid notice, Acorre may, in accordance with applicable law and its internal policies: • remove or disable access to the allegedly infringing material; • notify the User who posted the content; and/or • request additional information where reasonably necessary. Acorre does not adjudicate ownership disputes and takes action based on the information provided and applicable legal requirements.
Misrepresentation You acknowledge that submitting a knowingly false or misleading infringement notice may expose you to legal liability under applicable laws, including claims for damages.
Repeat Infringers In accordance with applicable law, Acorre may, in appropriate circumstances and at its discretion, suspend or terminate the accounts of Users who are deemed to be repeat infringers of intellectual property rights. Acorre may also restrict access to the Platform or take other action against Users who infringe intellectual property rights, whether or not there is a pattern of repeat infringement.
12. Disclaimer of Warranties
Use of the Platform at Your Own Risk
To the maximum extent permitted by applicable law, the Platform and all related services, features, tools, software, content, and technology (including any artificial intelligence–assisted features, recommendations, rankings, or automated outputs) are provided on an “AS IS” and “AS AVAILABLE” basis, without any representations, warranties, or conditions of any kind, whether express, implied, statutory, or otherwise.
Acorre expressly disclaims all warranties and conditions, including but not limited to any implied warranties or conditions of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, reliability, completeness, non-infringement, compliance with any law or regulation, or that services will be provided with reasonable care and skill.
Without Limitation, Acorre and Its Related Parties Do Not Warrant That: (a) Platform Content and Results The Platform, or any content, data, information, recommendations, reviews, ratings, listings, AI-generated outputs, or other materials made available on or through the Platform, are accurate, complete, current, reliable, suitable, or fit for any particular purpose, or that any results or outcomes will be achieved through use of the Platform.
(b) User Transactions and Interactions Any products or services offered or provided by Merchants, or any interactions or communications between Users (whether on-Platform or off-Platform), will meet expectations, be lawful, safe, or suitable, including with respect to a Merchant’s qualifications, licensing, registration, insurance, or professional competence.
(c) Availability and Security The Platform will be uninterrupted, timely, secure, error-free, or free from defects, viruses, malware, system failures, or other harmful components, including in connection with links to or integrations with third-party websites or services.
(d) Third-Party Products and Services Any products, services, content, or advertisements offered by third parties (including Merchants, payment service providers, or external websites) are endorsed, guaranteed, or recommended by Acorre, or that Acorre is responsible for any transaction between Users and third parties.
Third-Party Services and Payments Acorre does not warrant or guarantee the performance, availability, or reliability of any third-party services, including payment service providers, logistics providers, or external platforms. Any use of third-party services is at your own risk and subject to the applicable third-party terms.
Jurisdictional Limitations Some jurisdictions do not permit the exclusion of certain warranties or conditions. Accordingly, some of the above disclaimers may not apply to you to the extent prohibited by applicable law. Nothing in this Agreement is intended to exclude or limit any rights that cannot be lawfully excluded or limited under applicable law.
13. Limitation of Liability
You acknowledge and agree that Acorre provides the Platform in reliance upon the limitations of liability set out in this Agreement, which form an essential basis of the bargain between you and Acorre.
To the maximum extent permitted by applicable law, Acorre, its affiliates, licensors, service providers, and their respective directors, officers, employees, agents, and representatives (collectively, the “Acorre Parties”) shall not be liable for any indirect, incidental, consequential, special, exemplary, or economic losses or damages of any kind, whether arising in contract, tort (including negligence), strict liability, or otherwise, including but not limited to loss of profits, loss of revenue, loss of data, loss of goodwill, business interruption, system failure, or the cost of substitute products or services, arising out of or in connection with: (a) your access to or use of, or inability to access or use, the Platform; (b) any transaction, interaction, communication, or dispute between Users; (c) any products or services offered, sold, or provided by Merchants; (d) any content, reviews, ratings, recommendations, or AI-assisted outputs made available through the Platform; or (e) any third-party services, websites, advertisements, or payment service providers, even if the Acorre Parties have been advised of the possibility of such damages.
Nothing in this Agreement excludes or limits liability for fraud, willful misconduct, or any liability that cannot be lawfully excluded or limited under applicable law.
Aggregate Liability Cap To the maximum extent permitted by applicable law, if, notwithstanding the foregoing exclusions and limitations, any Acorre Party is found to be liable for any loss or damages arising out of or in connection with this Agreement, the aggregate liability of the Acorre Parties shall not exceed: (a) for Community Users, the total fees actually paid by you directly to Acorre, excluding any amounts paid to Merchants or third-party payment providers in connection with purchases or bookings, during the six (6) months immediately preceding the event giving rise to the claim; (b) for Merchants, the total fees actually paid by you to Acorre during the six (6) months immediately preceding the event giving rise to the claim; or (c) for Partners, the total fees actually paid by you to Acorre during the six (6) months immediately preceding the event giving rise to the claim, in each case, subject to any liability, right, remedy, or obligation that cannot lawfully be excluded or limited under applicable law.
Notwithstanding the foregoing: Notwithstanding any other provision of this Agreement excluding or limiting liability, nothing in this Agreement shall exclude or limit Acorre’s liability to the extent that such liability cannot be excluded or limited under applicable law.
In particular, nothing in this Agreement shall exclude or limit liability for: (a) death or personal injury caused by Acorre’s negligence; (b) fraud or fraudulent misrepresentation; or (c) willful misconduct or gross negligence by Acorre, to the extent such exclusion or limitation is prohibited by applicable law.
14. Indemnification
Users’ indemnification obligations are set out in this section. Acorre reserves the right, at its sole discretion, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, without limiting your indemnification obligations. You agree not to settle any claim or matter subject to indemnification without Acorre’s prior written consent.
A. Community User Indemnification
If you are a Community User, you agree to indemnify, defend, and hold harmless Acorre, its affiliates, licensors, service providers, and their respective directors, officers, employees, agents, and representatives (collectively, the “Acorre Parties”) from and against any and all claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your access to, use of, or inability to use the Platform; (b) your breach of this Agreement or any applicable policies; (c) your violation of any applicable law, regulation, or the rights of any User or third party; (d) your use of or reliance on any third-party websites, links, advertisements, or services accessed through the Platform; (e) any User Generated Content, Feedback, instructions, or information submitted by you or through your account, including any claim that such content infringes intellectual property, privacy, or other rights; and (f) the acts or omissions of any Community User Agents acting on your behalf.
B. Merchant Indemnification
If you are a Merchant, you agree to indemnify, defend, and hold harmless the Acorre Parties from and against any and all claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your access to, use of, or inability to use the Platform; (b) your listings, products, services, fulfillment, delivery, performance, refunds, cancellations, or failure to perform; (c) any transaction or dispute between you and a Community User; (d) your breach of this Agreement or any applicable policies; (e) your violation of any applicable law, regulation, or industry standard, including those relating to consumer protection, product safety, licensing, taxation, advertising, data protection, or intellectual property; (f) any User Generated Content, Feedback, listings, images, descriptions, or other materials submitted by you or through your account, including any claim that such content infringes intellectual property, privacy, or other rights; and (g) the acts or omissions of your employees, assistants, subcontractors, agents, or other personnel.
C. Partner Indemnification
If you are a Partner, you agree to indemnify, defend, and hold harmless the Acorre Parties from and against any and all claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your access to, use of, or inability to use the Platform; (b) your breach of this Agreement or any applicable policies; (c) your violation of any applicable law, regulation, professional requirement, or the rights of any User or third party; (d) your provision, performance, or failure to perform any work, service, booking, appointment, or other activity for or in connection with a Merchant or Community User; (e) any representation, statement, instruction, information, or User Generated Content submitted by you or through your account, including any claim that such content infringes intellectual property, privacy, confidentiality, or other rights; (f) your failure to maintain any licence, permit, registration, certification, qualification, insurance, or other authorisation required to lawfully perform the relevant work or services; (g) any dispute, claim, or liability arising from or relating to your relationship, engagement, or working arrangement with a Merchant, including any claim concerning compensation, employment status, contractor status, taxes, benefits, insurance, or other obligations between you and the Merchant; and (h) any acts or omissions of any person who accesses or uses your Partner account with your permission or as a result of your failure to maintain the security of your account.
D. Scope and Survival
Your indemnification obligations apply to claims arising from acts, omissions, transactions, services, or other circumstances occurring before or after the suspension, deactivation, or termination of your account, to the extent such obligations arise under these Terms. Your indemnification obligations shall survive any suspension, deactivation, or termination of your account and these Terms.
15. Dispute Resolution
To promote efficient resolution and reduce the cost of any dispute, controversy, or claim arising out of or relating to this Agreement, the Platform, any transaction conducted through the Platform, or the relationship between you and Acorre (including any question regarding its existence, validity, interpretation, performance, breach, or termination) (a “Dispute”), the parties agree to first attempt to resolve the Dispute amicably.
Either party may initiate informal dispute resolution by providing written notice to the other party describing the nature of the Dispute and the relief sought. Informal negotiations shall commence upon receipt of such notice and may be conducted through reasonable means, including written communications. Notwithstanding the foregoing, nothing in this section prevents either party from seeking urgent or interim relief from a court of competent jurisdiction where necessary to prevent irreparable harm or preserve rights.
If the Dispute is not resolved through informal discussions within a reasonable period, either party may pursue formal dispute resolution in accordance with the Governing Law and Jurisdiction provisions of this Agreement.
Governing Law and Jurisdiction This Agreement, and any Dispute (as defined above) arising out of or in connection with this Agreement, the Platform, or any transaction conducted through the Platform (including any question regarding its existence, validity, interpretation, performance, breach, or termination), shall be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of laws principles.
Subject to the Dispute Resolution section above, the parties irrevocably submit to the exclusive jurisdiction of the courts of Hong Kong for the resolution of any Dispute and waive any objection to proceedings in such courts on the grounds of venue or inconvenient forum.
Nothing in this Agreement shall prevent Acorre from seeking injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property rights, confidential information, or other legitimate interests.
16. Third-Party Services
The Platform may contain links to or integrations with third-party websites, services, payment providers, identity verification providers, communication tools, or other third-party services.
Your use of any third-party service may be subject to the applicable third party’s terms of service, privacy policy, and other applicable terms. Acorre does not control and is not responsible for the availability, content, security, accuracy, or practices of third-party services, except to the extent that such liability cannot lawfully be excluded or limited under applicable law.
Your use of third-party services is at your own discretion and risk, and you should review the applicable third-party terms and policies before using those services.
17. Changes to the Agreement and the Platform.
A. Changes to the Agreement.
Acorre reserves the right, for justifiable and proportionate reasons, at any time, to review, change, modify, update, add to, supplement, suspend, discontinue, or delete any term(s) or provision(s) of the Agreement (including the Terms of Service, Privacy Policy, Acceptable Use Policy and/or Happiness Pledge).
Notice of such amendments may be given by posting such updates or modifications (or notice thereof) on the Platform, on the online location of the relevant terms, policies or supplemental terms, by e-mail or in any other reasonable manner; and the amendments will be effective upon such posting. Your continued use of the Platform after such posting constitutes your consent to be bound by the Agreement, as amended.
Notwithstanding the foregoing, if such modifications and/or updates are material, you will be informed in advance (in the manner set out in this Section) for your acceptance or rejection. If any changes to the Agreement are unacceptable to you or cause you to no longer be in compliance with the Agreement, the previous Terms will apply to your current orders, bookings, appointments, or other commitments already entered into through the Platform, but you will not be able to use the Platform or enter into new transactions or service arrangements, and you must deactivate your account and immediately stop using the Platform. After notifying you of any material changes, your continued use of the Platform following any revision to the Agreement constitutes your complete and irrevocable acceptance of any and all such changes, except where prohibited by any laws or regulations in your jurisdiction.
To the extent permitted by law, Acorre shall not be liable to you for any modification to all or any portion of the Agreement.
B. Changes to the Platform.
Acorre reserves the right to, at any time, review, improve, modify, update, upgrade, discontinue, impose limits, or restrict access to, whether temporarily or permanently, all or any portion of the Platform (including any content or information available on or through the Platform), effective with prior notice (where possible) and without any liability to Acorre. To the extent permitted by law, Acorre shall not be liable to you for any updates, upgrades, modifications to or discontinuance of all or any portion of the Platform.
18. No Rights of Third Parties
Except as expressly provided in this Agreement or as required by applicable law, this Agreement is entered into solely for the benefit of Acorre and the User, and their respective permitted successors and assigns. No other person or entity shall have any rights to enforce any term of this Agreement.
Without limiting the foregoing, no third party who is not a party to this Agreement shall have any right, whether under statute, common law, or otherwise, to enforce or rely upon any provision of this Agreement.
Notwithstanding the above, Acorre may enforce any provision of this Agreement on behalf of its affiliates, licensors, service providers, and permitted successors and assigns, where such provision is expressed to benefit them.
For the avoidance of doubt, a Community User Agent or other authorized agent may act in the name of and on behalf of the relevant User in accordance with this Agreement, but such agent shall not be deemed a party to this Agreement or acquire any independent rights under it.
19. Notices and Consent to Receive Notices Electronically.
Unless otherwise specified in the Agreement, all agreements, notices, disclosures and other communications (collectively, “Notices”) under the Agreement will be in writing and will be deemed to have been duly given when received, if personally delivered or sent by certified or registered mail, return receipt requested; when receipt is electronically confirmed, if transmitted by facsimile or email; or the day it is shown as delivered by the overnight delivery service’s tracking information, if sent for next day delivery by a recognized overnight delivery service. Notwithstanding the foregoing, any Notices to which the Agreement refers will be sent to you electronically (including, without limitation, by email or by posting Notices on the Sites), and you consent to receive Notices in this manner. All notices that we provide to you electronically satisfy any legal requirement that such communications be in writing.
20. Consent to Electronic Signatures.
By using the Platform, you agree (a) to transact electronically through the Platform; (b)your electronic signature is the legal equivalent of your manual signature and has the same legal effect, validity and enforceability as a paper-based signature; (c) your use of a keypad, mouse or other device to select an item, button, icon or similar act/action, constitutes your signature as if actually signed by you in writing; and (d) no certification authority or other third party verification is necessary to validate your electronic signature, and the lack of such certification or third party verification will not in any way affect the enforceability of your electronic signature.
21. Governing Law
This Agreement, and your access to and use of the Platform, shall be governed by and construed in accordance with the laws of Hong Kong, without regard to any conflict of laws or choice of law principles that would result in the application of the laws of another jurisdiction.
Nothing in this Agreement shall be construed to create any substantive rights for persons who are not parties to this Agreement under the laws of any jurisdiction other than Hong Kong.
Nothing in this Agreement prevents Acorre from seeking injunctive, equitable, or protective relief in any court of competent jurisdiction where necessary to protect its intellectual property rights, confidential information, or other legitimate interests.
22. Notices
The Acorre Platform, websites and Apps are owned and operated by Acorre Limited, a company registered in Hong Kong. Our registration number is 78943662 If you have any questions about the Agreement or the Platform, please contact us.
23. General Provisions.
(a) Relationship of the Parties.
No agency, partnership, joint venture, employer-employee or franchiser-franchisee relationship exists, is intended or created between you and Acorre by the Agreement or your use of the Platform. Users do not have authority to act as agent for, nor to bind or make any representations on behalf of, Acorre.
(b) Entire Agreement
This Agreement, together with any policies, supplemental terms, or documents expressly incorporated by reference, constitutes the entire agreement between you and Acorre with respect to your access to and use of the Platform, and supersedes all prior or contemporaneous agreements, understandings, representations, proposals, or communications, whether written or oral, relating to the same subject matter.
This Agreement does not supersede or replace any other separate written agreement that you may have entered into with Acorre relating to a different subject matter, unless expressly stated otherwise in such agreement.
If any provision of this Agreement is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be interpreted, modified, or severed to the minimum extent necessary to make it valid, legal, and enforceable, and the remaining provisions of this Agreement shall remain in full force and effect.
(c) Severability; Waiver; Assignment; Survival; Language
Severability If any provision of this Agreement is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable. If such modification is not possible, the provision shall be severed, and the remaining provisions of this Agreement shall remain in full force and effect.
Waiver No failure or delay by Acorre in exercising any right, power, or remedy under this Agreement shall operate as a waiver of that right, power, or remedy. Any waiver must be in writing and shall not be deemed a waiver of any subsequent breach or default.
Assignment Acorre may assign, novate, or transfer this Agreement, in whole or in part, to any affiliate, successor, or third party, without your consent. Where required by applicable law, Acorre will provide notice of such assignment, and you may terminate this Agreement if and to the extent permitted by law.
Upon the effective date of any permitted assignment: (a) Acorre shall be released from obligations and liabilities arising after the effective date of the assignment; and (b) the assignee shall assume Acorre’s rights and obligations under this Agreement from that date forward.
You may not assign, transfer, or novate this Agreement, in whole or in part, without Acorre’s prior written consent. Any attempted assignment in violation of this section shall be null and void.
This Agreement shall inure to the benefit of Acorre and its permitted successors and assigns.
Survival All provisions of this Agreement which by their nature are intended to survive termination or expiration—including but not limited to provisions relating to payments, fees, refunds, chargebacks, indemnities, limitation of liability, dispute resolution, governing law, intellectual property, and User Generated Content—shall survive and remain in full force and effect notwithstanding termination, expiration, or cessation of use of the Platform.
Language This Agreement is drafted in the English language. In the event of any inconsistency or discrepancy between the English version of this Agreement and any translation, the English version shall prevail.
24. Jurisdiction-Specific Provisions Certain provisions of this Agreement may be supplemented or modified by jurisdiction-specific terms, notices, or addenda (each, a “Jurisdiction-Specific Provision”) where Acorre is required to do so by mandatory local law in a country or region in which Acorre expressly offers the Platform.
Any applicable Jurisdiction-Specific Provision will be made available on the Platform or otherwise expressly communicated to affected Users and shall apply only to those Users and only to the extent required to comply with such mandatory local laws.
To the extent of any direct conflict between this Agreement and an applicable Jurisdiction-Specific Provision, the Jurisdiction-Specific Provision shall prevail solely with respect to the affected Users and only to the minimum extent necessary to comply with applicable law.
Except as expressly provided in a Jurisdiction-Specific Provision, this Agreement—including the Governing Law, Jurisdiction, Dispute Resolution, Limitation of Liability, and Indemnification provisions—shall continue to apply in full.
25. Acknowledgement and Consent
BY ACCESSING OR USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE, THE PRIVACY POLICY, THE ACCEPTABLE USE POLICY, AND ANY OTHER POLICIES, GUIDELINES, OR SUPPLEMENTAL TERMS INCORPORATED BY REFERENCE (COLLECTIVELY, THE “AGREEMENT”). YOU FURTHER ACKNOWLEDGE AND AGREE THAT YOUR ACCESS TO OR USE OF THE PLATFORM CONSTITUTES YOUR CONTINUING ACCEPTANCE OF THE AGREEMENT, AS MAY BE UPDATED FROM TIME TO TIME IN ACCORDANCE WITH ITS TERMS.
IF YOU DO NOT AGREE TO THE AGREEMENT, YOU MUST NOT ACCESS OR USE THE PLATFORM.