How the Acorre communityworks.

Getting started with Acorre is quick and easy. Create your account and start exploring a connected marketplace of products, services, and local businesses. Use our AI assistant to discover what you need, then shop, book, and transact seamlessly online. Here’s how it works, step by step.

Don't forget,you can also...

  • Chat.

    Get help with Acorre’s AI Assistant through conversational search. Ask questions, discover products and services, and get recommendations based on what you’re looking for.

  • Connect.

    Connect with the merchants you like, stay up to date with their latest products, services, and updates, and discover more merchants through Acorre Community.

  • Discover.

    Explore products and services from merchants on Acorre Community and find new businesses, offerings, and opportunities that match your needs.

We're here to answer yourquestions.

  • Who can use Acorre Community?

    Any public user with at least 18 years old or the age of legal majority in your place of residence and otherwise legally competent to enter into contracts, who have a valid email address can use Acorre Community App.

  • Are only physical products available for purchase in Acorre?

    Not necessarily. Acorre Apps offer a wide range of products and services. Users can purchase or book both physical and digital products, as well as schedule appointments across various service industries.

  • What industries are available for booking and setting appointments in Acorre

    Acorre offers a variety of industries for booking and setting appointments, including (but not limited to):
    ● Event and Tickets purchase,
    ● Art and Culture
    ● Animal and Pets
    ● Technology (Electronics, Gadgets, Computers)
    ● Education and Books
    ● Business and Services
    ● Transportation
    ● Sports and Outdoor
    ● Fashion and Beauty
    ● Food and Restaurant
    ● Entertainment, Game and Nightlife
    ● Holidays, Gifts and Flower
    ● Healthcare
    ● Real Estate
    ● Travel and Hotel
    ● Kids and Family

  • What payment methods are being used by Acorre?

    As an Acorre Community user, you can pay for any purchase or booking within the Acorre Primary Dashboard using your registered credit or debit card.

    For detailed instructions on how to complete your checkout, please refer to the Acorre Community Guidelines.

  • What is included in the total cost of a purchase on Acorre Community?

    Every purchase made through Acorre Community may include the following charges:

    Product Price: The price set by the merchant or business for the selected product, including any applicable delivery charges.
    Payment Gateway Fee: Fees charged for processing the payment through the applicable payment gateway.
    Platform Fee: Charges applied by Acorre for providing and operating the platform.

    The applicable charges and total amount payable will be displayed before you complete your purchase.

  • I am having difficulties proceeding with my order, where should I raise the issue?

    Acorre Community users can raise a ticket from the app to the Support Portal for the issue resolution on the order problem. Your request will be escalated to the Acorre Support Team, who will work to resolve the issue promptly.

    Users can refer to our Acorre Community Guidelines for more information.

  • How do I request a refund for a defective item?

    To request a refund for a defective item, Acorre Community users should follow these steps:

    1. Raise a Ticket: Use the app to submit a ticket through the Support Portal.
    2. Forwarding of Request: Your request will be sent to the relevant merchants and the Acorre Support Team for resolution.

    Users can refer to our Acorre Community Guidelines for more information.

  • How do I cancel my booking from the service provider?

    You can cancel your booking through your Acorre account by selecting the relevant booking and choosing “Cancel Booking.” Cancellation and refund eligibility are subject to the applicable booking cancellation policy and the terms set by the service provider.

  • Can I change my booking date upon confirmation of payment?

    Yes, you may be able to change your booking date after payment has been confirmed, subject to the booking’s change policy and availability.

    If the booking allows changes, you can request a new date through your booking details. The system will check availability and show any applicable change fee or price difference before you confirm the change.

    If the new date costs more, you may need to pay the difference.
    If the new date costs less, a refund or price adjustment may apply according to the booking policy.
    Some bookings, particularly non-refundable or restricted bookings, may not allow date changes.
    Changes are generally subject to the service provider’s terms and availability.

    Please check the Change / Cancellation Policy in your booking confirmation before requesting a date change.

drag