Trust & safety

Yoursafetyis our priority.

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Anexperiencecentred on trust.

  • Data protection.

    All personal information and data we process is masked, encrypted, and certified to PCI DSS Level 1 – requirements designed to ensure the highest levels of security for businesses that store, transmit, or process credit card data. We make sure we keep pace with the changing landscape of data legislation in the regions we operate in, including the Malaysia Personal Data Protection Act 2010.

  • Personal privacy.

    With a comprehensive Privacy Policy and Terms of Use, you know what your personal information is being used for at every stage of your Acorre journey. We only use the information you give us for its intended purpose, and you agree everything before we do. You have the right to your personal privacy, and we have a responsibility to uphold it.

  • Respect and inclusivity.

    We continually take steps to cultivate a culture of inclusivity and empathy. Everyone, from any background, should be able to navigate the Acorre universe without worry or discrimination. With strict processes in place for abuse, harassment and spam, we make sure respect is at the heart of our platform, and are always ready to step in if anyone receives unfair treatment.

  • Dispute resolution.

    Sometimes, things don’t go to plan. If you run into a dispute with another user while using any of our products, we’ll help you resolve the issue quickly and sensitively. Whether you’re a consumer, business owner, partner, or developer, we have your interests at heart. Our responsive support agents are always here to listen. Tell us what’s wrong and we’ll sort things out.

Let’s create abetter today.

The world of modern commerce is always changing, but you can trust Acorre to keep things simple whilst continually innovating our products for the future. With clear user guides, a responsive customer support team and comprehensive, regularly updated FAQs, we make it easy to access the information you need to thrive. Find out how to start your journey with the world’s first unified platform.

Helpis here.

Dedicated to doinggood.

We encourage the development of the regions we operate by promoting widespread entrepreneurship and economic participation in emerging markets. Using Acorre means choosing a platform committed to having a positive social impact, where everyone is welcomed into an open culture of commerce, and everyone is empowered by equal opportunity.

Whatyoucan do.

We want all our members to feel confident and empowered when navigating Acorre. You can help us create a safe, secure, and respectful online universe by abiding by our user guidelines. After all, safety is something we create together.

  • Respect each other.

    Harassment and abuse will not be tolerated. If you come across any content of this nature, please let us know so we can sort it out and keep the Acorre universe a safe space for all.

  • Treat peoplefairly.

    Ethical and fair treatment of stakeholders is fundamental to the Acorre experience. From investors to leadership to employees to suppliers to customers, give everyone the respect they deserve.

  • Providevalue.

    Please avoid posting spam and creating content that doesn’t provide value to users. Our universe is built around the authentic connections that make modern commerce great – let’s keep it that way.

  • UseAcorre correctly.

    Our products and programmes have clear user guidelines explaining how they work. Use our products correctly, don’t game the system, and help everyone get true value from their experience.

Your questionsanswered.

  • Who can use Acorre Community?

    Any public user with at least 18 years old or the age of legal majority in your place of residence and otherwise legally competent to enter into contracts, who have a valid email address can use Acorre Community App.

  • What is Acorre and how does it work?

    Acorre is a unified platform that includes a suite of digital apps and dashboards built to transform communities, and help new and emerging markets to engage in the modern world of commerce.
    The Acorre universe of products is designed to make modern commerce streamlined and straightforward for everyone. Built for business owners, franchisers, delivery partners, developers, customers and more, Acorre provides a single digital solution for all users.

    For more information about our products and how they work, download our user guides.
    ● Link to user guide 1 – Community App
    ● Link to user guide 2 – Business App
    ● Link to user guide 3 – Partner App
    ● Link to user guide 4 – Developer App

  • What countries is Acorre available in?

    Acorre has been made available across the globe. You can use Acorre anywhere in the world at your convenience.

  • What is meant by Unified Platform?

    A unified platform means a cohesive environment where various user groups can collaborate and grow together. By offering seamless integration between apps, business operations, and management platforms, Acorre enhances efficiency through centralisation. It accommodates all necessary functions for merchants, consumers, partners, and developers alike.

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